Privacy Policy & Terms of Use

Please read these terms and conditions carefully before subscribing to the Vans mobile alerts program. By subscribing to receive text messages from Vans, you agree to abide by these terms and conditions.

You can subscribe to Vans mobile alerts program by texting FAM to 21966 or online at

By subscribing to these mobile alert programs, you agree to receive text message offers and alerts from Vans. These messages will be sent to your mobile telephone using automated dialing technology. You do not need to consent to receive mobile messages as a condition of making a purchase.

If at any time you wish to opt-out of future mobile (text) messages from Vans, you may do so by texting STOP to 21966. You may also opt-out of any of these programs by calling customer service at 1-855-909-9267.

Text message charges or other charges may be charged by your mobile carrier for these offers and alerts. Message and data rates may apply, so be sure to check your carrier agreement for details. Message frequency may vary. Wireless operators and Vans do not guarantee message delivery and will not be held liable for delayed or undelivered messages. Text messaging may not be available for all service providers or devices. The carriers supported by this program are: AT&T, Sprint, T-Mobile, Cellular One/Dobson, Virgin, Verizon Wireless, and Boost. Vans makes no guarantee that any mobile carrier will participate. Vans may add or delete carriers at any time, without notice.

For help or information related to Vans’ mobile alerts program, text HELP to 21966 or contact customer service at 1-855-909-9267.

Vans reserves the right, at its sole discretion, to modify, alter or otherwise update these terms and conditions at any time. Such modifications shall be effective immediately upon posting. Vans retains the right to cease sending text messages to anyone for any reason, including for violation of any of these terms and conditions.

When you provide Vans information in connection with the mobile alerts program, you agree to provide current, complete, true and accurate information. You agree not to provide a mobile phone number that you are not authorized to provide. You are solely responsible for all content that you transmit in connection with the mobile alerts program and are responsible for abuse of your account by others. Vans respects your right to privacy. You can view our complete privacy policy here.